Vanguard Digital
Service OperationsDjangoREST APIPostgreSQLRBAC
Repair Management System

Repair Management System

A repair workflow system to manage service requests, track repairs end-to-end, and maintain service history to reduce downtime.

+50%

Faster Resolution

Full

Service History

+50%

Faster Resolution

Full

Service History

Project Overview

A workflow tool that gives service teams clear tracking, history, and visibility of each repair job.

The Challenge

  • No job history
  • Hard to track status
  • Delays and miscommunication

The Solution

  • Status pipeline
  • Service history
  • Central dashboard

Key Features & Highlights

Ticketing

Repair tracking

History

Reports

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